Smartsheet Project Management Software

Smartsheet Project Management Software

Key Features of Smartsheet Project Management Software

Smartsheet is a comprehensive project management software offering a variety of unique features and tools to enhance productivity and collaboration. Here’s a detailed review highlighting its key attributes:

  1. 10,000ft Management Feature: This integration provides a high-level view of team availability and task assignments, aiding in efficient project staffing and timeline management​​.
  2. Custom Workflow Automations: Smartsheet automates repetitive tasks like data entry, approvals, and alerts through custom-built when/if/then automations, streamlining the project management process​​.
  3. Performance Dashboard: Real-time tracking of financials, KPIs, and project health is facilitated through customizable, widget-based dashboards, offering insights into budget spends and summary reports​​.
  4. Extensive Integrations and Connectors: Smartsheet seamlessly integrates with major cloud applications like Microsoft Office 365, Google G-Suite, and Slack, and offers nearly 70 specially made apps to expand functionality​​.
  5. Learning Center and Customer Support: Smartsheet’s knowledge library is extensive, though direct human support requires submitting an online inquiry​​.
  6. Budget Tracking: It provides tools for linking projected budgets with actual spending, aiding in financial management and realistic project quoting​​.
  7. Program Rollups: This feature offers rich reporting with real-time metrics, project summaries, and progress reports, enhancing professional client communication​​.
  8. Collaboration Tools: Smartsheet’s collaboration tools include alerts, reminders, task annotations, conversation threads, and version control for effective team coordination​​.
  9. Data Privacy: The platform is compliant with various data protection regulations like HIPAA, FERPA, and GDPR, ensuring rigorous security​​.
  10. Mobile Accessibility: Available on iOS and Android, Smartsheet allows cloud-based access to project data and features onscreen prompts for easy setup and feature exploration​​.
  11. Task Automation and Content Management: The software simplifies the creation of automated workflows and the management of content production​​.
  12. Portfolio and Process Management: It offers tools for standardizing processes, integrating data across systems, and managing multi-step processes with controlled data sharing​​.
  13. Security and Administration: Smartsheet provides automated administrative tasks, robust security controls, and data protection measures​​.
  14. Variety of Views: The platform supports multiple views like Grid, Card, Gantt, and Calendar, catering to different project management styles​​.
  15. Pricing and Plans: Smartsheet offers a range of pricing plans, including Pro and Business, with features like automated workflows, dashboards, charts, and integrations included even in the basic plans​​.

In conclusion, Smartsheet stands out for its extensive integration capabilities, customizable workflows, comprehensive dashboards, and strong collaboration tools. However, the learning curve and pricing may be challenging for smaller businesses. Despite these considerations, Smartsheet’s versatility makes it a valuable tool for a wide range of project management needs.


Smartsheet is a project management software that is highly regarded for its robust automation features, detailed dashboards, and strong project planning capabilities. It is particularly effective for managing day-to-day operations due to its automation and reporting capabilities, which help align workflows and manage daily tasks and long-term goals. Additionally, its content collaboration features make it suitable for collaborative projects and teamwork, allowing various teams and stakeholders to work together seamlessly and track project progress in real-time​​.

Regarding its plans and pricing, Smartsheet offers a range of options. The Business plan is more expensive compared to similar tiers of other tools, priced at $25 per user per month when billed annually, or $32 per user per month billed monthly. The Enterprise plan is designed for larger organizations, offering enhanced security features and scalability. It includes everything in the Business plan plus advanced extensions like portfolio management and data connections​​.

Smartsheet ensures data security with comprehensive measures like SSL/TLS encryption for data in transit and AES-256 encryption for data at rest. The platform is hosted on Amazon Web Services (AWS), providing secure data centers with physical protections. It complies with various security certifications, including SOC 2 Type II and ISO 27001, and aligns with global privacy regulations such as GDPR and CCPA​​.

In terms of customer support, Smartsheet provides email support, a help and learning center, and a community forum. Enterprise plan users also have access to 24/7 global phone support. Although direct customer support has mixed reviews, the extensive online resources, including Smartsheet University, offer substantial self-help and learning opportunities​​​​.

Users generally find Smartsheet effective for various purposes, including project planning, scheduling, tracking, and management. Its integration capabilities are impressive, allowing for easy file sharing across multiple platforms. However, some users note a steep learning curve, especially for those not familiar with Excel. Despite this, its automation capabilities, such as automated task creation and status changes, are highly valued. Advanced features like formulas, pivot tables, and customizable spreadsheets and dashboards enhance efficiency and productivity​​.

Overall, Smartsheet seems to be a versatile and powerful tool for project management, particularly suitable for users familiar with spreadsheets seeking more functionality. However, its higher pricing in certain plans and the learning curve for new users are factors to consider.


  1. Highly Flexible Workflows: Smartsheet offers adaptable and customizable workflows for different project needs​​.
  2. Content Collaboration Tools: It provides efficient tools for content management and collaboration, though mostly available in higher-tier plans​​.
  3. Intuitive Spreadsheet Layout: The familiar spreadsheet-like interface is appreciated by users familiar with such formats, offering an easy transition to Smartsheet’s environment​​.
  4. Efficient Workflow Automation and Collaboration: Smartsheet facilitates streamlined project management through its automated workflows and collaborative features​​.
  5. Integration Capabilities: Smartsheet offers numerous integration options with other platforms like Google Sheets and Box, enhancing flexibility in data sharing and file management​​.
  6. Secure and Compliant: The tool is secure and complies with industry regulations, ensuring data safety​​.
  7. Real-Time Reporting: Smartsheet provides real-time reporting features for increased visibility and project tracking​​.


  1. Steep Learning Curve for New Users: Smartsheet can be challenging for beginners, especially those not familiar with spreadsheet-like interfaces​​​​.
  2. Limited Project Views: The software offers limited views compared to other project management tools, which may hinder some project methodologies​​.
  3. High Prices: Smartsheet’s pricing is considered high, especially when compared to other similar tools on the market​​​​.
  4. Limited Features in Free Version: The free version of Smartsheet has limited functionalities, which might be insufficient for comprehensive project management needs​​.
  5. Not Ideal for Certain PM Methodologies: Smartsheet may not be the best fit for Agile teams or those preferring Kanban boards, as it relies heavily on spreadsheet-based management​​.
  6. Odd Autosave Feature: The software does not autosave changes or update pages in real-time, which can be inconvenient for users accustomed to these features in cloud-based software​​.
  7. Limited Activity Log: Compared to other project management tools, Smartsheet’s activity log is somewhat limited, making it time-consuming to track changes or get a quick overview of recent activities​​.
  8. Lacks Critical Integrations for Multinationals: Smartsheet may not offer essential integrations needed by multinational companies, unlike some competitors like or Asana​​.
  9. Advanced Data Visualization Lacking: Some users find the charting options and visual representations in Smartsheet to be less advanced than desired​​.

In summary, while Smartsheet is lauded for its flexibility, customization, and familiar interface, it is also critiqued for its steep learning curve, pricing, and limitations in certain functionalities and project views.


Smartsheet, a versatile project management tool, stands out for its unique blend of features catering to diverse business needs. It combines the familiarity of spreadsheet interfaces with robust project management capabilities, making it a popular choice across various industries.

Unique Features and Perspectives on Smartsheet:

  1. 10,000ft Management Feature: This integration allows project managers to gain a high-level overview of team availability and task allocation. It facilitates strategic decision-making regarding task assignments and resource allocation, ensuring projects progress efficiently without overburdening team members​​.
  2. Custom Workflow Automations: Smartsheet’s strength lies in its ability to automate repetitive tasks. Its custom workflow tools, using when/if/then logic, automate processes like task creation, status updates, and alerts, thereby enhancing team productivity​​.
  3. Performance Dashboards: The software offers widget-based, customizable dashboards for real-time tracking of various project aspects, such as financials and KPIs. These dashboards are vital for obtaining a comprehensive view of project health and for making data-driven decisions​​.
  4. Extensive Integrations and Connectors: Smartsheet’s ability to integrate seamlessly with a wide range of applications, including major cloud services and nearly 70 specialized apps, stands out. This feature ensures smooth workflow integration with existing tech stacks, making Smartsheet a highly adaptable tool​​.
  5. Budget Tracking and Program Rollups: The software provides effective budget tracking, enabling users to link projected budgets with actual spending. Its program rollups offer rich reporting features with real-time metrics and progress reports, which are crucial for maintaining a professional front with clients​​.
  6. Data Privacy and Security: Smartsheet prioritizes data security, complying with various regulations such as HIPAA, FERPA, and GDPR. It undergoes regular security assessments to ensure the protection of user data​​.
  7. Mobile Accessibility and Support: The cloud-based nature of Smartsheet ensures accessibility from any device, supplemented by mobile apps for both iOS and Android. Its extensive support system, including a knowledge base, tutorials, and responsive customer support, aids users in navigating the platform effectively​​.
  8. Diverse Pricing Plans: Smartsheet offers a range of pricing plans, accommodating everything from small teams to large enterprises. Its plans are inclusive of multiple project views, collaboration features, and comprehensive integrations, providing substantial value within its pricing structure​​.

In essence, Smartsheet’s blend of spreadsheet familiarity, automation, integration capabilities, and comprehensive reporting tools make it a powerful solution for project management. Its focus on user experience, security, and adaptability further enhances its attractiveness to a wide range of business sizes and types.


  1. What is Smartsheet and how does it enhance project management?

    Smartsheet is a cloud-based project management platform that combines the familiarity of spreadsheets with robust workflow automation, real-time dashboards, and extensive integration capabilities, streamlining project execution and collaboration.

  2. Can Smartsheet integrate with other business tools and applications?

    Yes, Smartsheet seamlessly integrates with a variety of business tools and applications, including Microsoft Office 365, Google G-Suite, Slack, and many more, facilitating a unified workflow and data synchronization across platforms.

  3. Does Smartsheet offer features for team collaboration and communication?

    Smartsheet provides various collaboration tools, such as alerts, reminders, team-wide dashboards, and the ability to annotate tasks and hold conversations, ensuring effective team communication and coordination on projects.

  4. Is Smartsheet suitable for different project management methodologies?

    Smartsheet is adaptable to various project management methodologies, offering multiple views like Gantt, grid, and card, making it suitable for both traditional and agile project management approaches.

  5. How does Smartsheet ensure the security and privacy of project data?

    Smartsheet prioritizes data security, adhering to regulations like HIPAA, FERPA, and GDPR. It employs rigorous security measures including SOC2 Type II assessments, along with physical, technological, and administrative safeguards to protect user data.

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